Returns & Exchanges
At Recollection Brand, we want you to love your timeless pieces, which is why we offer a 30-day return window for items in their original, unworn condition. If your purchase doesn't fit your style perfectly, our streamlined process makes returning or exchanging effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
- 4.Receive Your Refund
Once our quality team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.